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Home » Authors » Al Levi

Articles by Al Levi

PHC0522_teamwork-success.jpg
7-Power Contractor

Harder to Get Great or Stay Great?

Make maintaining your high culture standard a priority or it will deteriorate over time.
May 6, 2022
Al Levi
No Comments

Inertia is your enemy. You can’t stop and coast once you reach your business goals; you should be in a constant state of motion to maintain your company’s culture. 


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PHC0422_customer-service-rep-dispatcher.jpg
The 7-Power Contractor

Mastering Dispatch from Beginning to End

CSRs, dispatchers and technicians communicating seamlessly is the key to happy customers, more referrals and more profit.
April 1, 2022
Al Levi
No Comments

One of the questions I get asked all the time by clients and customers is, “Why can’t my customer service rep also be my dispatcher?”


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PHC0322_kids-at-summer-camp.jpg
The 7-Power Contractor

Systems Freed Me Up to Help My Daughter

My business ran without me for nearly a month because we had processes in place with people trained and empowered to handle problems.
March 1, 2022
Al Levi
No Comments

Every winter, my daughter Pam, her husband and my grand dogs come to visit my wife Natalie and me in Phoenix. 


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PHC0222_standard.jpg
The 7-Power Contractor

Will They All Quit if You Put in Operating Manuals?

Maybe, but there are new people who will be attracted to your company because of those manuals.
February 7, 2022
Al Levi
No Comments

Maybe, but there are new people who will be attracted to your company because of those manuals. And they will be the best employees you’ve had.


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The 7-Power Contractor

Five Signs Your Business is Growing Too Fast

Commit to taking your life back by adopting the right organizational chart and backing it up with an operating manual.
January 3, 2022
Al Levi
No Comments

Make a commitment to take your life back by adopting the right organizational chart and covering each box with an operating manual covering 80 percent of what goes on. 


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PHC1221_driving-car.jpg
The 7-Power Contractor

Two Roles You Can Never Leave as an Owner

By taking control of the financial and marketing roles at your company, you ensure that you are the only one at the wheel of your company car.
December 6, 2021
Al Levi
No Comments

“I fired all of them,” said the Canada-based condominium developer I was helping to optimize his business. “Wow,” I said. “What happened?”


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PHC1121_beach-vacation.jpg
The 7-Power Contractor

How to Get Your Life Back and Have the Business You Want

Put systems and processes into place so your staff can handle more on their own and you can delegate more responsibilities.
November 1, 2021
Al Levi
No Comments

. It will make your life going forward so much easier.


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PHC1021_active-listening.jpg
The 7-Power Contractor

Employee Feedback Done Right

Actively soliciting, listening and responding to my staff led them to be more engaged.
October 5, 2021
Al Levi
No Comments

I call them “staffing surprises” and they’re rarely pleasant surprises. You know what I’m talking about; the 5 o’clock knock.


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PHC0921_customer-service-rep.jpg
The 7-Power Contractor

Does Everyone Get to Stay Your Customer?

I’ve had to fire a customer or two to prove I’d be willing to put my money where my mouth is and stick up for the team.
September 3, 2021
Al Levi
No Comments
PHC0821_young-female-plumbing-apprentice.jpg
The 7-Power Contractor

I Don’t Like Millennials — I Love Them and So Should You

Young people are looking for careers that provide meaningful work. You can provide that.
August 9, 2021
Al Levi
No Comments
Tommy, one of the techs at my contracting company, poked his head into my office after his last call of the day. 
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