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They are not considered heroes, but plumbers walk into strangers' houses, unaware of any dangers that may exist due to COVID-19.

Products include sensor faucets, soap dispensers, flush valves, sinks and hand dryers.

On March 24, Navien CEO Scott Lee sent a letter to the company's partners and customers in response to the COVID-19 pandemic.

Executive Chairman and Owner John Hazen White Jr. will remain actively involved in the company.

For the safety and well-being of its employees and community, the company has implemented a series of procedures and guidelines that allow it to provide continuing service to its customers while simultaneously safeguarding its employees and families.

On March 23, Vice President of Sales and Marketing Randall Waldron sent an update to the company's customers regarding the COVID-19 pandemic.

Toward the goal of keeping plumbing manufacturers contributing during the pandemic, PMI issued a letter to Vice President Mike Pence to urge the Trump administration to identify plumbing manufacturing workers as "essential" and allowed to work as shelter-in-place or stay-at-home orders go into effect.

Originally scheduled for May 11–13, the fair is postponed due to the global spread of COVID-19 and the increasing number of travel restrictions.

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