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Through STAFDA’s ongoing partnership with Dr. Jeanne Hurlbert, she has surveyed members, updated processes and techniques, and created Concierge Customer Service 2.0.
Be authentic and open-minded, and build strong relationships at work, and with family and friends. And be kind; it may be your greatest gift.
February 3, 2025
When I was asked to write an article about offering advice to my younger self or the younger generation, my first thought was, “Oh no, this is going to be tough.”
Author Jill Imig shares her strategies for maintaining team morale and productivity, emphasizing the need for flexibility, data-driven decisions and clear documentation.