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Home » Topics » Contractors & Installers

Contractors & Installers
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Feature

Q&A with Heather Ripley, CEO of Ripley PR

Ripley’s agency celebrates 10 years of helping home service contractors grow their brands.
May 1, 2023
Steve Smith
Heather Ripley, CEO of Ripley PR, celebrates 10 years of helping home service contractors grow their businesses.


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The 7-Power Contractor

Can I Expect Techs to Sell A Lot Ethically?

Plan to invest the time, energy and money required in training your technicians to become great servant communicators.
May 1, 2023
Al Levi

A hands-on training center teaches technicians how to troubleshoot and repair your company’s preferred plumbing and heating brands. Such training will make them comfortable recommending equipment and services for customers and customizing a plan for them.


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Contractor Culture

Enhance Traditional Training with Digital Learning Platforms

Today’s employers need quick, effective solutions that boost conventional instruction to quickly prepare new employees for the field.
May 1, 2023

Today’s skilled trades employers need quick, effective solutions that boost conventional instruction to quickly prepare new employees for the field.


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Contractor Profit Advantage

Are Trade Associations Good or Bad?

Those that focus on bettering the industry for all involved —and follow through — can help newbies and experienced members.
May 1, 2023
Richard DiToma

Networking and training are the best reasons for joining an industry group. They also keep members abreast of legislation and regulations that can positively or negatively affect them. Keep an open mind and see how an industry association can help your business.


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Feature

How to Diagnose a Commercial Pump ‘Problem’

While the pump can be the trouble, it’s far more likely that there’s an issue with another component in the system.
May 1, 2023

While the commercial pump can be the problem, it’s far more likely that there’s an issue with another component in the system.


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Feature

Heat Pumps Serve Renovated Trade School

A cloud-like drop ceiling greatly benefited from the flexibility of a VRF system.
May 1, 2023

VRF technology is growing across all segments of the HVAC market, but especially in educational applications.


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Feature

Enhancing Boiler Efficiency with Customer Service

PHC professionals can help customers maximize the efficiency of new and existing boilers through a combination of maintenance, education and information sharing.
May 1, 2023

PHC professionals can help customers maximize the efficiency of new and existing gas boilers through a combination of maintenance, education and information-sharing.


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Feature

Temperature Does Make a Difference

Strategies and designs to control the water temperature in an underfloor heating system are keys to comfort and efficiency.
May 1, 2023

Strategies and designs to control the water temperature in an underfloor heating system are keys to comfort and efficiency.


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Case Study

Next-Level Sustainability

Engineering firm uses tankless water heating to help developer achieve eco-friendly objectives.
May 1, 2023

When a developer locked in the service providers to design and build Via Sol, a new 217-unit sustainable apartment community in the Minneapolis suburb of St. Louis Park, Minnesota, he took collaboration to a new level.


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Feature

Customer Service Never Goes Out of Style

In a world where customers have every opportunity to avoid interacting with people, they still choose to pick up the phone.
April 30, 2023

Looking at 2023, customer service is going to continue to be vital, if you own a home service company.


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