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Hirsch is pleased to announce the launch of the new www.Hirsch.com and corresponding mobile app. As the plumbing industry continues to embrace the digital world, how customers do business is changing. To help meet the changing needs of its customers, Hirsch has now created a single, integrated website where customers have a fast and convenient way to order the products they need, access product information, get the latest information about Hirsch’s promotions and much more. The website and app allow customers to order online if they prefer to, and are always available when they want to look up a price or place an order – 24 hours per day/365 days per year. Whether it be from the comfort of their home, place of business or on the road heading to service their next customer, www.Hirsch.com is always available to customers.
“At Hirsch, our relentless focus is to help make our customers more successful, and the new Hirsch.com website enhances their ability to run their business in the way they most prefer, whether it’s in dealing with Hirsch in person, by phone, and now more than ever, online. We want to create an online experience that saves our customers time and makes our customers’ lives less stressful,” aid Bill Glockner, CEO of Hirsch Pipe & Supply. “With the enhancements of our new Hirsch.com website and Mobile app, customers now can satisfy their product and information needs 24/7 so that they can run their business the way they want, when they want.”
By partnering with Affiliated Distributors (AD) and utilizing its in-depth product catalog, Hirsch’s website and mobile app allow customers to search, view, compare and order over 35,000 products, and download, view and print product spec sheets. Additionally, submitting an order has never been easier with the ability to create shopping lists, quick re-order and check out features. Customers can also live chat with an online rep, request a quote for pricing and convert that quote online at their convenience, view trip reward points and so much more right at their fingertips.
The new mobile app's scanning feature is a big enhancement for customers. “Our customers love our new mobile scanner," said e-Commerce Operations Manager Brian Whitehead. "They can scan manufacturer UPCs to view pricing, inventory and rich product information in a snap! When Brian tested the scanning technology with one of our valued customers, they stated, “Having this scanning technology will make ordering so much faster for me to do business. I’m excited that Hirsch is now offering this.”
Hirsch's website is an exciting new channel for customers and partners to use. Customers can visit www.hirsch.com or download the mobile app (available on both the App Store and Google Play) to register and get started with Hirsch online.