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MORSCO HVAC Supply, the distributor of heating and cooling equipment (HVAC) has launched Online Solutions, offering customers a robust e-commerce experience.
The only solutions personalized customer experience includes: More than 200,000 products with technical documents, organized into customer-specific catalogs; real-time pricing and local availability; material order, release and tracking for delivery or pick-up at a local branch; access to invoices and proof of delivery for easy record keeping; integration with a customer’s purchasing system and job management tools; and more, with 24/7 access from a desktop, tablet or mobile phone.
“We design our Online Solutions side by side with customers and associates to get their jobs done faster, whether on a job site, on the go, or in the office,” said Darren Taylor, MORSCO CMO. “Nearly every customer who tries it uses it regularly to get quotes, check local inventory, quickly order for scheduled delivery and much more. We also invest in training and data so our solutions become an indispensable part of our customers’ everyday lives. With Online Solutions we’re making MORSCO HVAC Supply easier to do business with and providing better, faster service, while still maintaining an unmatched level of face-to-face support for local customers.”
Developed to enhance the focus on HVAC operations once under MORSCO’s Morrison Supply umbrella, the MORSCO HVAC Supply brand launched in April.