A. O. Smith has appointed of Jeffrey T. Ogan as director of product management and technical support for its North America Water Heating business unit.

In his new role, Ogan is responsible for leading the business unit’s residential and commercial product management teams.  In addition, he will manage the company’s residential, commercial, and tankless technical call centers in Ashland City, Tennessee and Johnson City, Tennessee.

“Jeff brings extensive product knowledge along with the customer’s perspective to his new position,” said David R. Warren, president and general manager-North America Water Heating. “He is an enthusiastic and effective leader and is well suited for this role.”

Ogan joined A. O. Smith in 2013 as a product manager, responsible for the gas tankless line of water heating products.  In 2015, he was named a senior product manager.

Prior to A. O. Smith, Ogan served in operations and business development for Sisler Companies of Marion, Ohio

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