epaCUBE announced the appointment of Phillip K. Osborn as vice president of operations. Osborn brings more than 30 years experience in management, consulting and the strategic use of technology in industries such as distribution, retail, consumer products, technology and energy.
Prior to joining epaCUBE, Osborn was the vice president of customer and pricing strategies for MORSCO, a U.S. distributor of commercial and residential plumbing, waterworks, HVAC, and PVF.
Osborn has developed successful plans and competencies around competitive advantages for distributors including customer and product segmentation, pricing strategies, sales force management and distribution branch profitability analysis. “Phil has first-hand knowledge of exactly how pricing solutions must be deployed in distribution organizations for dramatic and immediate increases in profitability,” said George Dunham, CEO of epaCUBE. “He has experience training distribution professionals in profitability and pricing across hundreds of branch locations as well as organizing e-commerce strategies for omnichannel distribution companies.”
“Distributors are waking up to the power of implementing optimized strategic pricing supported by fine-tuned customer segmentation,” Osborn said. “Acting on strategic pricing analytics is the key to maximizing profitability and enterprise value for any distributor.”
In addition to his distribution industry experience, Osborn also has significant consulting experience in food and grocery, including The Southland Corp, Kraft Foodservice Distribution and Phillip Morris USA. Osborn also served in various notable roles such as a consulting partner with Ernst & Young, principal with A.T. Kearney, a member of the SAP CRM Elite Council, and CIO at Convergys Intervoice