Putnam Pipe, a Mincron customer since 2010, recently signed an agreement to convert from Release 12.1 to the SmartDistributor core ERP solution.
An independent and locally owned company serving the water, sewer and storm water industries since 1985, Putnam has locations in Hopkinton and Taunton, Mass. President David Putnam credits the combination of his team’s experience and long-term dedication to customer service for the company’s three decades of successful operations.
Putnam’s father, Elliot Putnam, founded the company after a multi-decade career in the water and sewer utility industries. His goals were to build a business based on the principals of integrity, service and fair competition that would offer competitive pricing, product knowledge and outstanding service.
David came on board in 1986, focusing on municipal and contractor sales. He continually grew his knowledge of the business and when his father retired in 2003, David succeeded to the position of president.
In addition to extensive employee knowledge and strong customer relationships, Putnam has capitalized on the use of the most modern technology available. In addition to implementing SmartDistributor, Putnam has also subscribed to SmartCubes, a new program that provides Mincron customers easy-to-implement system updates and new feature functionality multiple times per year.
“Mincron has provided the perfect platform to allow our business to operate seamlessly on a daily basis and grow into the future,” Putnam said. “They understand distribution, know where we are headed, and provide unparalleled support for all functions of our business. Software is their primary product, but their people really make the difference.”
Putnam users will participate in a four-hour training session with Mincron staff. The transition is a fairly simple one, with most of it centered on the differences users will experience in navigation.