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Home » MRC Global Launches Enhanced Online Customer Catalog

MRC Global Launches Enhanced Online Customer Catalog

November 2, 2016
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The new facility will house over 400,000 square feet of warehouse space, have more than 75,000 square feet of office space and an extensive pipe yard.

MRC Global (US) Inc., has implemented an enhanced online customer catalog, MRCGO, for its U.S. business.

MRC Global has offered an electronic catalog to its multi-year MRO customers for over a decade with catalog revenue in 2015 in excess of $100 million. The new MRCGO platform is built with the most current technology that has been enhanced with MRC Global specific, customer-requested functionality.

"MRCGO delivers a more robust and intuitive ordering experience," Andrew R. Lane, president and CEO, said. "We have, and will continue to make, investments in our online catalog technology. These enhancements will continue to make the catalog much easier to search and significantly improve our customers' user experience which we expect will deliver additional growth in the next few years."

Some of the improved features of MRCGOTM include:

  • Enhanced search capabilities.
  • Improved product and category classifications.
  • Expanded use of product pictures to ease customer selection.
  • Business to consumer (B2C) look and feel with business to business (B2B) functionality.
  • Excel spreadsheet upload capability.
  • Dedicated online support and online chat functions.
  • Real time inventory, pricing and order status integration.
  • Additional enhancements to come in future releases.

MRCGO will initially be rolled out to existing MRC Global online catalog customers. Future phases will include offering MRCGO to MRC Global customers worldwide.

"Our mission is to deliver quality PVF products to one customer at a time, time-after-time, wherever they are, and MRCGO is a perfect example of that promise in action," Lane continued. "This sleek new platform will give our customers easy access to more than 135,000 quality products with the high level of customer service they have come to expect from MRC Global."

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