JobSite Recon has announced the official launch of its contractor-to-customer review platform, now available on both iOS and Android. The platform, which lets tradespeople rate and review the customers who hire them, soft-launched on the App Store on March 31 and signed up more than 1,000 users across 40 states during its first 100 days. 

The platform is designed to answer one question before a contractor commits their time: what happened when other tradespeople worked this address? Contractors search a property before quoting a job and see the record: late payment, non-payment, post-completion haggling, or customers who paid on time and treated the crew well.

"The trades have been reviewed long enough," said Brendan Sloan, founder of JobSite Recon. "This platform exists because contractors, subs, and every skilled tradesperson in this industry deserve the same transparency that customers have always had. They review us, now we review them. That's not radical. That's overdue."

Contractors have long filled that gap informally, through calls, texts, or warnings at the supply house. In JobSite Recon's survey of tradespeople, 73 percent said they had warned a peer about a "red flag" customer through exactly those channels. That informal network only reaches so far. Payment delays cost the U.S. construction industry an estimated $280 billion in 2024, with 82 percent of contractors now reporting payment waits of more than 30 days, up from 49 percent two years earlier.

The reviews run in every direction. Subcontractors can review the general contractors they work under, GCs can review their subs, and a quote-tracking feature flags how many estimates a job has already collected, so a contractor knows they'd be the eighth bid before spending an afternoon on one. During the soft launch period, users logged more than 400 reviews, with the heaviest activity in California, New York, Florida, and Texas.

The structure is deliberately narrow. Every entry is tied to the property address, never a name, and built from predefined checkboxes without open text fields, meaning no venting or personal attacks, just a record of what happened on the job. Customers who pay on time and treat crews well carry that reputation at their address, visible to every contractor who searches it. It functions more like a ledger than a blacklist.

JobSite Recon offers a free Basic tier, with a Premium tier at $19.99 per year adding unlimited reviews, search filters, and direct messaging. The platform is available on the Apple App Store, on Google Play, and at jobsiterecon.com.