Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, will host its first in-person BDR University event in more than two years, in Raleigh, North Carolina, in November.
Creating the Next Generation of Company Managers, a two-day live training scheduled for Nov. 2-3, is designed to help HVAC contractors position new leaders for success by preparing them for the transition from employee to management.
"Becoming a new manager is a challenge that requires new skills, new learning, and a new approach," said BDR head coach Chris Koch, who will lead Creating the Next Generation of Company Managers. "Simply promoting your top-performing technician, installer, or salesperson without training will not get the job done and only sets the employee and company up to fail. New relationships and dynamics demand new skill sets and strategies. Implementing steps to help new managers understand and embrace their new role offers long-term benefits that more than make up for the minor investment involved."
During Creating the Next Generation of Company Managers, Koch will introduce essential skills and principles that help employees successfully navigate the transition to management, including how to conduct the following:
Koch is a team-building leader with nearly three decades of vital hands-on experience in the HVAC industry, ranging from startups to companies with $60 million in sales.