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Converting from paper-based invoicing to electronic improves businesses bottom lines. For Dakota Supply Group (DSG), a leading HVAC distributor founded in 1898, a partnership with B2B accounts receivable software provider Billtrust has resulted in considerable increases in electronic invoice delivery. Since the relationship began in early 2020, DSG, which uses Billtrust for invoicing and payments management, the two companies' combined efforts have resulted in a sixfold increase in customers paying electronically through the DSG website portal.
Billtrust, a 2020 IDC SaaS Accounts Receivable Award recipient for customer satisfaction and whose customer base is composed of many of the nation's largest distributors, has helped Dakota Supply Group better position themselves to embrace digital payments while giving them the ability to accept payments through their preferred channels.
"DSG is proud to partner with Billtrust to increase our ability to present invoices electronically and accept and process digital payments through our website," said Julianne Turk, chief financial ffficer at Dakota Supply Group. "Our business is built on relationships and creating mutual success, and that positive experience extends to how our customers receive and pay invoices. The automation that Billtrust enables positions us to better support our customers' growth and offer a world-class customer experience."
"Distributors like DSG are a key segment for Billtrust, and we are honored that they have chosen us to automate their accounts receivable operations," added Steve Pinado, president of Billtrust. "We have a long track record of helping large distributors like DSG digitize payments across their entire businesses for improved internal efficiencies, cash flow and payment accuracy."