In 2019, PHCPPros launched the “Millennials On The Move” honorary listing in Plumbing Engineer, PHC News and The Wholesaler magazines. The listing was created to shed light on what is now the largest generation in the workforce, while also launching bigger conversations on topics such as industry recruiting, talent retention, leadership development and more. Now, we're expanding that conversation outside of the annual print listing with our monthly “Millennials On The Move” newsletter.

In our January spotlight, we introduce you to Melody Chaney, creative director for The New Flat Rate! Chaney produces and designs all of the company's video, graphics, landing pages, sales funnels and shopping carts, and, according to President Danielle Putnam, she is "the backbone of The New Flat Rate's marketing engine."

PHCPPros: How did you get into the PHCP industry?

Chaney: I started working for my dad's HVACR company when I was 16. I would pick up parts and drive WAY over the speed limit back to the jobsites. All in all, I was an awful driver.

PHCPPros: What have been some of your career highlights so far?

Chaney: When I was the dispatcher at my father's HVACR company, he began building The New Flat Rate. It was a huge highlight to be able to help make his dreams become a reality. Additionally, being in the industry, I've been able to learn so many things on my feet — videography, SEO, graphics, and ads. Sometimes I feel like I'm getting paid to learn, and that's a constant highlight. I also had the honor of speaking at Business Uncensored 2019, The New Flat Rate's annual high-level business conference. 

PHCPPros: Are you affiliated with groups and organizations in the PHCP industry?

Chaney: Yes — Women in HVACR, Freedom Builders University (powered by The New Flat Rate), Service Roundtable, and National Comfort Institute.

PHCPPros: Do you have any mentors in the PHCP industry or otherwise?

Chaney: Yes —Rodney Koop and Danielle Putnam. 

PHCPPros: Do you consider yourself a mentor?

Chaney: In life, yes. In the industry, not yet.

PHCPPros: What does it mean for you to be featured as a PHCP Millennial On The Move?

Chaney: It's an honor to be represented not only as a millennial, but as a woman in this industry. I appreciate the recognition I've been given having gone from a crazy parts driver to helping contractors find the help they need to grow their companies.

Do you know someone you would like to nominate as a PHCP Millennial On The Move? Email PHCPPros Digital Strategy Manager Nicole Meyer at [email protected]!