Service organizations should recognize the tremendous potential AI holds — they can harness it to transform their operations, outflank their competitors and disrupt their markets.

Partnership between Johnson Controls and Lincoln Tech promoted vocational training.

PHC News contractor readers share tips on hiring and training the next generation of service technicians.

Your target audience is changing every day, and your marketing strategy should reach them where they are. Take a look at Instagram, YouTube and Pinterest.

The story of how Pamela Belyn went from law books and contracts to owning purple steel-toed boots and a drain/sewer-cleaning business.

Today’s residential wastewater stream poses more problems to plumbing systems than ever before with the proliferation of “flushable” wipes and other unconventional solids such as baby wipes, paper towels and feminine hygiene products. 

If you want to increase sales by offering some additional item or service with the purchase of another item or service, make sure you include all your legitimate costs in your package price.

The extended plumbing and water management community should play a bigger role in the direction of federal, state and local flood preparedness.

Contractors are buying into the idea of construction technology, but not necessarily funding it.

Scheduling quality time with your family — without work distractions — won’t hurt your business but it will help recharge your energy.