Scott Fewer is a serious guy with a heart of gold and a hydronic mind oozing with knowledge he doesn’t mind sharing.

This year, for the first time — and for many years to come — the date Aug. 16 will hold new significance to those whose lives are improved through backflow prevention. 

I am continuously reminded that asking the right questions, being open-minded and listening to the customer is an outstanding sales tool. 

Focus on a plan to keep your PHCP business on track for success. Without a map or concrete metrics, it’s impossible to know where you stand in relation to your goals. 
 

Who wants metals the most? Electric vehicles and the construction of solar and wind power plants are driving the demand for copper and lithium.

Tommy, one of the techs at my contracting company, poked his head into my office after his last call of the day. 

The No. 1 challenge facing business owners? Staffing. I’m in a great position to listen and learn from the brightest and the best in our industry.

There is no difference between a service tech performing residential services or commercial services. It costs your business money, which must be recovered from your clientele.