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Pictured: Noritz President and COO Jay Hassel
In an unprecedented first for the tankless water heater industry worldwide, Noritz America has announced it will offer a 25-year warranty on the dual stainless steel heat exchangers used by four of its residential condensing models. Effective January 1, 2019, this new warranty is a full decade longer than the longest warranty currently on the market in North America and more than double Noritz’s previous warranty on the four products.
The 25-year warranty will apply to single-family home applications using any of four models in Noritz’s EZ Series of residential condensing tankless water heaters, first unveiled in April 2017: EZTR50, EZTR75, EZ98 and EZ111. All have a Uniform Energy Factor (UEF) of 0.96, and all are specially engineered for tank replacement applications.
In addition to being offered separately for indoor or outdoor installation, these new units are available in their own “EZTR Bundle” packages that include materials and accessories for direct indoor replacement of 50 and 75-gallon, tank-type water heaters.
“Noritz has always believed that our products offer contractors and their customers the very best quality in the tankless water heater industry, and now we are backing up that belief with this new warranty,” said President and COO Jay Hassel. “We are the only water heater manufacture offering a warranty like this. It’s a bold statement, but contractors and their customers need to be confident in their purchases, and this warranty is intended to give them that confidence. Now installers can tell the homeowner: ‘We install the Noritz EZ Series because it’s the best product with the water heater industry’s very best warranty.’”