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Real Time Reviews, an online review and reputation management solution provider, has partnered with SkyBoss, a management software provider for field service companies, to streamline the customer review process and improve SkyBoss user reputations.
By integrating Real Time Reviews into its platform, home service companies that use SkyBoss will be able to easily obtain positive reviews from satisfied customers.
“Positive online reviews are critical to home service contractors,” said Brian Wells, vice president and CTO of SkyBoss. “Integrating the Real Time Reviews app into the SkyBoss mobile platform makes the review process automatic, easy, and fast and eliminates any issue of technicians forgetting to send out the review request.”
When a technician finishes an invoice in SkyBoss, the review request is sent out automatically to the customer with no further action needed by the technician.
“We want to help home service companies succeed and reviews are critical for growing local rankings,” said Matt Benton, CEO of Real Time Reviews. “We’ve built a solution that’s easier to use both for the field technician and the customers they serve, meaning that home service companies that use SkyBoss will now be able to easily encourage satisfied customers to provide instant reviews that help their business grow.”