ServiceTitan, the manufacturer of the enterprise software for residential HVAC, plumbing and electrical services businesses in the U.S., has partnered with software company Speetra to integrate pulseM with the ServiceTitan platform.
With the ServiceTitan pulseM integration, home service business owners can use SMS technology to automatically send customer satisfaction pulse checks that encourage social media engagement to boost the business’s online authority, reputation and search engine optimization.
“Our passion at Speetra is better communication, better service and better business,” said Pawan Jaggi, CEO for Speetra. “pulseM is built on a simple truth: homeowners like to talk and engage when great service is delivered. They demand that the process is fast, trendy and natural. With this integration with ServiceTitan, we make customer engagement a powerful tool for home service companies to easily get their customers talking about their service and experience. pulseM curates the fan content for best results.”
“Home service business owners count on ServiceTitan to help them improve customer engagement,” said Ara Mahdessian, CEO of ServiceTitan. “This latest integration effort with pulseM does just that. Home services customers can engage on social media and post powerful reviews that will boost SEO for ServiceTitan clients. pulseM and ServiceTitan together will help home service business owners succeed.”