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Mr. Rooter Plumbing was honored as a recipient of the Franchisees’ Choice designation on April 3 during a Gala Awards Presentation at the 26th annual Canadian Franchise Association National Convention in Niagara Falls, Ontario.
The Franchisees’ Choice designees are CFA member franchise systems who voluntarily took part in an independently-administered survey. This year, more than 60 CFA member franchise systems participated in the survey. Franchisees were asked to assess their franchisor in key areas of the franchise business model, including the franchisee selection process; franchisee information package; leadership; business planning and marketing; training and support; ongoing operations; and the relationship between the franchisor and franchisee.
“Mr. Rooter Plumbing is honored to receive the Franchisees’ Choice Award from the CFA,” said Doyle James, president of Mr. Rooter Plumbing. “Our company takes tremendous pride in receiving an award based on positive feedback from our franchise owners. They work hard every day to deliver a world class experience to the customer, and we work hard to help them accomplish this. We take considerable pride in the meaning behind this award.”
In the due diligence process of investigating a franchise opportunity, speaking with existing franchisees about the opportunity being explored is essential. For prospective franchisees, the Franchisees’ Choice designation identifies that a franchise brand has received solid endorsement and ratings from its franchisees. The 2017 Franchisees’ Choice designees are representative of the spectrum of franchise opportunities and the diversity and excellence of CFA members.