ServiceTitan, enterprise software for residential HVAC, plumbing and electrical services businesses in the U.S., is partnering with home improvement consumer financing provider TURNS Financing Services. The integration will help home services businesses by offering financing to a wider range of customers, who would otherwise be turned away by prime only lenders.
“Getting answers to financing questions can delay or even halt a sale during a home services call,” said Therion Joseph, EVP Operations at TURNS Financing. “By using the TURNS integration in ServiceTitan, technicians can present financing options to the customer on the spot. The result: more closed sales.”
ServiceTitan’s integration with TURNS gives home services businesses a tool to help their technicians answer difficult financing questions during an in-home call.
"ServiceTitan is dedicated to building complete solutions for our customers to streamline processes and ultimately help drive sales,” said Ershad Jamil, senior director of platform at ServiceTitan. “The TURNS integration provides a second look financing solution to improve the interaction between a technician and a homeowner."
The value home services businesses will see from the integration of these two powerful solutions include: Up to 20 percent increase in the average ticket with homeowners more likely to buy more if they can finance with a low monthly payment and/or same-as-cash options; instantly finance up to 40 percent of customers who would otherwise be declined by most prime only lenders.