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HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of Mark Allen Plumbing and Heating (Mark Allen). Based in Bethel Park, Pennsylvania, a suburb of Pittsburgh, Mark Allen provides plumbing and HVAC services to residential and commercial customers in the greater Pittsburgh area.
Mark Gillece founded the Mark Allen business in 1985 and has served as its leader ever since. He’s grown this business to include a team of 21 skilled trade plumbing and HVAC professionals dedicated to serving their neighbors in and around the Steel City.
“Growing HomeServe’s HVAC and plumbing segment means bringing customer-focused, ethical companies into our business. That’s exactly what we’ve found in Mark Allen Plumbing and Heating,” said Rob DiPietro, managing director, HVAC at HomeServe. “Mark Gillece and his team have built an exceptional locally admired business, one that’s well known throughout Pittsburgh. Now with HomeServe, we’ll work together to ensure that reputation and Mark’s legacy endures.”
The entire Mark Allen team keeps customer satisfaction and business ethics at the forefront of what they do. Mark Allen has been an A+ rated Better Business Bureau company for 20 years. In 2019, it was the recipient of the Western Pennsylvania BBB Torch Award for Ethics, which underscores their commitment to doing right by their customers every day.
“When I started Mark Allen decades ago, my vision was to be 100% customer focused. I wanted to deliver the best possible professional experience to all our customers,” Gillece said. “In looking toward our future, it was critical to me that we find the right partner, one that shares our values and would help us continue our vision while ensuring that the culture within our organization would not change. We found that perfect partner in HomeServe. Partnering with HomeServe will enable us to deliver an even better experience to our customers while leveraging HomeServe’s support to continue to proudly serve the greater Pittsburgh market.”
Mark Allen joins a growing number of Pennsylvania-based companies acquired by HomeServe in recent years.