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Munch’s Supply, a leading Midwest-based heating, ventilation and air conditioning (HVAC) distributor, was awarded Mitsubishi Electric Trane HVAC US LLC’s 2019 Diamond Service Group of the Year Award for its Central Business Unit. Mitsubishi Electric Trane HVAC US LLC (METUS) is the exclusive provider of Zoned Comfort Solutions, and a leading supplier of variable refrigerant flow heating and cooling systems.
The Technical Support team from Munch’s Supply received this award based on exceptional contractor training, product knowledge and contractor support of the METUS product lines.
"This is a tremendous accomplishment in any year, but it is especially noteworthy considering 2019 was our first full year with the Mitsubishi product line," said Keith Kramer, president, Illinois/Indiana.
Members of Munch's Supply DSB technical support team include Andrew Kownacki, Michael Tyslicky, Technical Support Manager Preston Meints, and Ryan Stevens.
The DSG network comprises more than 290 technical service support professionals employed by distributors in North America, Latin America and the Caribbean. DSG members serve as the local customer contact for troubleshooting and offer support for all installed METUS systems.