ServiceTitan released a new mobile app – Mobile 2.0 – to help technicians deliver an amazing customer experience and ultimately drive sales. The app is already receiving industry accolades, including a 2016 Stevie Award for best business app.
“More than any innovation, mobile has the potential to completely transform the way residential contractors do business,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “Our mobile product team today is bigger than our entire company was two years ago. We are betting everything we have on mobile to drive the industry forward and set the standard for technicians to deliver an enhanced customer experience to homeowners everywhere.”
“As a residential contractor, you make more money when your techs spend less time trying to figure out what to do, and more time actually fixing the problem in the home,” said Vahe Kuzoyan, co-founder and president of ServiceTitan. “We designed Mobile 2.0 to be a powerful tool in a technician’s toolbox – you learn how to use it one time, and every time you perform the same task again, it just works. The app is reliable and easy to use.”
Through hundreds of hours of field interviews and user testing nationwide, ServiceTitan has developed a mobile application to modernize the homeowner experience while improving technician performance in the field. Mobile 2.0 delivers:
In addition to industry recognition, the app has received high praise from beta testers. "We really enjoyed our experience with Mobile 2.0. Coming from Mobile 1.0, Mobile 2.0 is sleeker and more intuitive for technicians to use. The design and features are amazing. It definitely allows for a more professional and streamlined way to sell,” said Tommy Hale, a beta tester and service manager at Metro Sewer and Drain in Chattanooga, Tenn.
Want to learn more about Mobile 2.0? Get an overview at info.servicetitan.com/get-mobile-2. For more information about ServiceTitan, visit www.servicetitan.com.