ServiceTitan, a provider of cloud-based business management software for the home services industry, will present at the annual Roto-Rooter Franchisee Association Convention, June 12-15, Hyatt Regency Indian Wells Hotel, Palm Springs, Calif.
Joseph Elias Phillips, head of sales and revenue growth for ServiceTitan, will present “Recruiting and Retaining Technicians” on Tuesday, June 14 at 1 p.m. Phillips will address recruiting and retention challenges and offer tools to help Roto-Rooter franchisees hire the best technicians and keep them engaged and motivated.
“Hiring and retaining quality technicians is a major business challenge for Roto-Rooter owners and the plumbing industry in general,” said Phillips. “During this session, I’ll share new tools, as well as some tried-and-true methods, to help franchisees find, evaluate, and keep top talent. I’ll also provide actionable advice to help owners modernize and improve their recruiting and ongoing technician evaluation processes.”
ServiceTitan launched in 2013 and has experienced rapid growth. The company was recently named a Top 100 Tech Company in Los Angeles by Built in L.A. and also received a 2016 Stevie Award for “best business app” for its new Mobile 2.0 native app.
ServiceTitan’s software is used by such organizations as Service Roundtable, Nexstar, Roto-Rooter, Mr. Rooter, Mr. Electric, George Brazil, Gold Medal Service, QSC, and hundreds of home service businesses.