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Williams Comfort Air, a leading provider of heating, cooling and plumbing services, is providing free delivery of grocery pickup orders to healthcare professionals working with COVID-19 patients and people considered to be at high risk for severe illness from the coronavirus. The company, which operates Williams Comfort Air and Mr. Plumber in Indiana, Thomas Galbraith Heating, Cooling and Plumbing in Ohio, and Jarboe's Plumbing, Heating and Cooling in Kentucky, is converting its preventative maintenance teams into grocery delivery drivers — picking up and dropping off online grocery orders made through Kroger, Meijer, Walmart, Target and Market District.
"Our services are considered to be essential, and many of them – like HVAC and plumbing repairs and replacements – absolutely are," said Jacob Huck, president of Williams Comfort Air. "But we don't need to be completing preventive maintenance work right now. Still, we wanted our field teams to be getting 35-40 hours of work per week, so we came up with a meaningful, new way to serve the people in our community. We're proud to offer free delivery of grocery pick up orders to those who need it right now, while still keeping employee and client safety top-of-mind."
Free delivery of grocery pick-up orders is available now. Company leaders say they'll continue to provide deliveries throughout the stay-at-home orders.
"As a company, we talked about how thankful we were for people on the front-lines of the pandemic, and discussed how we could help in an authentic, human way," said Matt Tyner, Williams Comfort Air director of marketing. "Offering free grocery delivery was a way we could give thanks to people treating those who have the virus, help protect those most vulnerable to the virus and prioritize the health and livelihood of our own employees at the same time."
To receive a grocery delivery from Williams Comfort Air, qualified individuals can place online orders scheduled for pickup between 8 a.m.–5 p.m. ET, Monday through Friday, then call the client care team in their area to confirm the delivery.