Feature
Contractor of the Year: E.M. Duggan
One of America’s oldest mechanical contractors still in original family ownership keeps rewriting the rules of mechanical construction.
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Our Publications
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PHC News
December 2025
Volume: 25
Edition: 12
Articles
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Feature
The Vital Importance of Connected Data
Building this ecosystem is essential for thriving in a competitive, risk-driven environment and achieving better margins and quality.
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Feature
Stanford University Closes the Book on Failing Water Heaters
System swap resolves perplexing issues with high failure on some units that were just two or three years old.
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Feature
Above-Floor Plumbing Powers Penthouse Transformation
Cool Air Mechanical and Saniflo team up to deliver a luxury bathroom and laundry redesign—without cutting through concrete floors.
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Feature
Rooted in Tradition, Built for the Future
J.C. Whitlam Mfg. marks 125 years of growth and innovation.
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Feature
How Home Service Companies Can Make Price a Secondary Consideration for Customers
To be successful, home service companies need to ask themselves this every single day: “How am I setting myself apart from the competition?”
Feature
Still Going Strong: Norman Smith’s 62 Years at NIBCO
About 15 percent of NIBCO’s workforce are members of the company’s 25 Year Club,
but Norman Smith is in a club all by himself.
Feature
Three Simple Ways Small Teams Can Apply OSHA Safety Onsite
Every small step adds up to big improvements because safety isn’t a bunch of rules,
it should be a routine
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Feature
AI Won’t Replace Plumbers, But It Might Help You Hire One
While technology is shaking up white-collar jobs, the skilled trades remain a human-powered essential.
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Columns
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MOMENTUM BUILDING MARKETING
Doing Good? Don’t Hide it — Share it and Inspire More Good
Publicizing good deeds through authentic public relations inspires others, amplifies the positive impact on the community and benefits the business.
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Coach's Corner
Why Culture Eats Strategy (and How to Build One That Wins)
Culture is the invisible force that fuels performance, retention and long-term success.
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Geothermal HVAC
The Geothermal Advantage: Why the Smallest Footprint is the Biggest Opportunity
The underground infrastructure allows deployment in space-constrained areas without major surface disruption.
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Contractor Profit Advantage
Success Requires Change
Every member of a business team must perform their role effectively, and monitoring and improving performance leads to profitability.
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The Boiler Room Detective
The Loneliest Place
When the heat goes out, true boiler pros rely on calm thinking, sharp senses, and old-school know-how to bring systems back to life.
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Radiant Insider
Understanding Pressures in Hydronic Heating Systems
Why 12 psi isn’t always the answer.
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Contractor Stories
Pricing for Profit: Avoid the Race to the Bottom, Part 2
Professional branding, turning away price-focused clients and training teams to articulate the company’s value support a sustainable business.
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