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Home » Authors » Heather Ripley

Articles by Heather Ripley

PHCN0125_public relations team.jpg
MOMENTUM BUILDING MARKETING

Public Relations is So Much More than a Crisis Response

Hiring a PR team will help your small- to mid-sized plumbing company stand out in ways marketing alone can’t do.
January 6, 2025
Heather Ripley

Many people get marketing and public relations confused. Marketing and advertising are necessities for all businesses to get their name and services out to the buying public.


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MOMENTUM BUILDING MARKETING

Want to Stand Out? Make PR a Part of Your 2025 Marketing Budget

A strong public relations campaign can help you build relationships while creating more brand awareness and a positive image.
December 2, 2024
Heather Ripley
Public relations helps plumbing, heating, cooling and piping contracting businesses gain consumer trust by leveraging third-party endorsements, such as local media and online reviews.


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MOMENTUM BUILDING MARKETING

PR Tips for a Rebrand

An update for your company’s brand can be exciting and daunting; including a public relations plan can make it less intimidating.
November 1, 2024
Heather Ripley

A public relations partner can assist in rebranding efforts by gathering and analyzing data, creating a strategic rollout plan, crafting and delivering a clear rebranding message, developing a strategy that won’t alienate customers, updating assets, monitoring results and making adjustments.


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MOMENTUM BUILDING MARKETING

Publicize Charitable Giving to Connect with Your Community

Be sincere; people want to know that your company’s giving program is based on true altruism, not self-motivation.
October 2, 2024
Heather Ripley

Tips and strategies for home services businesses to publicize their charitable giving efforts and connect with their community in a sincere and impactful way. Benefits include building a positive reputation, strengthening customer relationships, attracting talented employees, networking opportunities and improving employee morale.


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MOMENTUM BUILDING MARKETING

Stand Out from Your Competitors with PR

Boost your online presence with high-quality content to establish yourself as a respected online personality.
September 2, 2024
Heather Ripley

Your company’s ethical standards help guide your employees while giving your customers insight into how you conduct business. A well-planned PR campaign will help craft the right message so everyone knows what makes your company special.


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MOMENTUM BUILDING MARKETING

Share Your Company’s Values Through Well-Written Content

Your home service company needs to provide informative and authentic material that allows your brand values to shine.
August 5, 2024
Heather Ripley

Your company’s ethical standards help guide your employees while giving your customers insight into how you conduct business. A well-planned PR campaign will help craft the right message so everyone knows what makes your company special.


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MOMENTUM BUILDING MARKETING

AI Shouldn’t Replace the Human Element in Your PR Content

These tools lack the depth and understanding characteristic of our nature: culture, intuition, empathy, creativity, collaboration and ethics.
June 3, 2024
Heather Ripley

While there is a place for artificial intelligence in your company’s public relations plan, a human writer can capture the emotions and desires of you and your staff, and collaborate with you on a deeper level than any technical tool can.



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MOMENTUM BUILDING MARKETING

Start Preparing Now for the Crisis That’s Coming

You don’t want to be caught off-guard when the inevitable happens. A crisis plan helps you protect your business, reputation and brand.
May 6, 2024
Heather Ripley

At some point in the life of your business, you’ll deal with a crisis that could hurt your company’s reputation.


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PHCN0424_recruiting employees.jpg
MOMENTUM BUILDING MARKETING

PR is Crucial to Your Recruitment Strategy

When your brand is trusted and respected, you can hang onto valuable employees and attract new ones while cultivating loyal customers.
April 1, 2024
Heather Ripley

A good public relations strategy can attract new employees, which continues to be challenging in the home services business. Your company culture, social media presence, digital reviews and the voices of current employees are used by prospective employees to vet your company.


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MOMENTUM BUILDING MARKETING

Leverage the Value of Your Company’s Awards Through PR

Promoting your win helps you build the brand identity for your home services business and boosts your credibility.
March 4, 2024
Heather Ripley

Winning an industry or community award is an opportunity to help build your company’s brand identity. Sharing that news with a PR campaign can enhance your credibility with potential customers and employees. 


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