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Home » Topics » Social Media

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Kaytee Grey.jpg

Mastering Fulfillment in the Age of Instant Expectations with SupplyHouse’s Kaytee Grey

October 2, 2025

Tune in as Kaytee, vice president of SupplyHouse’s supply chain and fulfillment operations, discusses the steps she takes to ensure timely, accurate, and cost-effective delivery to customers.


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MOMENTUM BUILDING MARKETING

Don’t Let Regulations Scare Homeowners: How PR Helps

By fostering transparency and positioning themselves as thought leaders, home services companies can build trust and enhance their reputation within their communities.
October 1, 2025
Heather Ripley

When plumbing regulations change, smart contractors use clear communication and strategic PR to build trust, educate the public, and position themselves as industry leaders.


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September PHC News Cover Story Extra with Head’s Plumbing's Khadija Head.jpg

September PHC News Cover Story Extra with Head’s Plumbing's Khadija Head

September 18, 2025
  • Tune in as Khadija discusses what it means to lead the oldest Black-owned plumbing business in Georgia; her impressive NCAA career and how she utilizes her coaching skills with the staff at Head's; the importance of representation in the trades; and more! 

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    iStock-2216274946.jpg
    MOMENTUM BUILDING MARKETING

    The Power of Storytelling: Make Your Plumbing Company Memorable and Trustworthy

    By sharing personal narratives and leveraging earned media, businesses can create lasting impressions and stand out in competitive markets.
    September 1, 2025
    Heather Ripley

    Want to stand out from the competition and earn lasting customer loyalty? Start by telling your story — because in business, your most powerful tool might just be the tale only you can tell.


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    Matt Michel.jpg

    Stories From the Mechanical Room: All Things Private Equity with Matt Michel

    August 28, 2025

    In our latest episode, Dan and Steve are joined by Matt Michel, founder and past Chairman, CEO, and president of Service Nation Inc.!


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    PROS REPS Corner: Meet Travis Abaire, a.k.a. @t.a.p.plumbingandheating

    August 19, 2025
    Tris Le and Nicole Meyer

    Travis owns T.A.P. Plumbing And Heating in Bristol, Connecticut, and shares his 26-plus years of residential, commercial and industrial plumbing experience to thousands of Instagram followers. 


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    All Things Backflow Prevention with Watts Water Technologies' Ian Baynes.jpg

    All Things Backflow Prevention with Watts Water Technologies' Ian Baynes

    August 7, 2025

    In our latest podcast episode, Ian Baynes, VP/ GM Fluid Solutions at Watts Water Technologies, discusses how connected products have changed the game for backflow prevention, the surprising results of Watts' recent homeowner survey on backflow prevention, and more. 


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    MOMENTUM BUILDING MARKETING

    Don’t Let Your Social Media Hurt Your Chances at Scoring Earned Media Opportunities

    Avoid pitfalls by managing your online presence professionally and strategically to amplify positive attention while mitigating risks.
    August 4, 2025
    Heather Ripley

    While social media can elevate a home service business’s visibility and attract earned media, it also opens the door to public scrutiny—making a strategic, professionally managed approach essential for amplifying credibility while mitigating risks.


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    PROS REPS RUGGED Mind and Body to Host Next Road Show in Illinois

    July 24, 2025

    Tradespeople and other members of the plumbing, heating, cooling and piping industry are invited to the event, which will take place on Thursday, September 18, at Topgolf Schaumburg in Schaumburg, Illinois.


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    July PHC News Cover Story Extra with Auer Steel's Jon Hirsch

    July 15, 2025

    Tune in as we discuss how Auer Steel & Heating Supply Co. is getting high school students to pursue careers in the skilled trades! 


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