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Home » Topics » Contractors & Installers

Contractors & Installers
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Legal Pipeline

Arbitrate with Care to Avoid ‘Flimsy Post-Hoc Excuses’

Parties should read and be familiar with contract dispute resolution mechanisms to help avoid surprises and heavy-handed arbitration clauses.
April 1, 2022
Steven Nudelman

More and more construction contracts include alternative dispute resolution clauses, providing for mediation, arbitration or even a hybrid of both, known as med-arb.


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Momentum Building Marketing

Public Relations 101: See and Be Seen

Making your company more visible online can boost its reputation and solidify you as the expert in your industry or community.
April 1, 2022
Heather Ripley

With so many companies vying for visibility online, a small- to mid-sized business owner may feel that trying to outpace the bigger companies within their industry is a losing battle.


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The 7-Power Contractor

Mastering Dispatch from Beginning to End

CSRs, dispatchers and technicians communicating seamlessly is the key to happy customers, more referrals and more profit.
April 1, 2022
Al Levi

One of the questions I get asked all the time by clients and customers is, “Why can’t my customer service rep also be my dispatcher?”


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Contractor Profit Advantage

Pros and Cons of Technician Incentives

Develop a compensation policy to help you reward the levels of excellence each tech delivers to your clientele.
April 1, 2022
Richard DiToma

I recently received an email from George, a general manager at a Florida plumbing company.


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Feature

Keeping the Heat On

Oliver Heating & Cooling has been helping local families stay warm for 24 years.
April 1, 2022
Steve Smith

Now that many of us are in the shoulder season waiting for April showers to bring May flowers, we thought it would be a great time to profile Oliver Heating & Cooling, Morton, Pennsylvania.


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Contractor Stories

Kitchens and Radiant Heat

Radiant ceilings are too often overlooked as an option for primary heat or supplemental heat.
April 1, 2022
Stephen Minnich

If you’re a subscriber to PHC News — as you should be — and reading this right now — as you most certainly are — you’ve probably been involved with a radiant floor design, radiant floor installation or, at least, wish you had.  


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Feature

Scalding Still A Risk With Commercial Water Systems

How can we store and circulate domestic hot water within large facilities at temperatures meant to mitigate bacteria, while also preventing burns at points of use?
April 1, 2022

Little did the author of Catch-22 know, when the novel was published in 1961, that the title would live on as a motto to mutually conflicting conditions. 


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Feature

Digital Planning Pays Off in the Field

‘Prefab everything’ approach at Harris improves productivity and overall operations.
April 1, 2022
Steve Smith

We guess you could call the structure located at the corner of North 7th St. and North 19th Ave, just west of downtown Minneapolis a “garage.”


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A. O. Smith University Continues to Champion Virtual Learning

A. O. Smith University Continues to Champion Virtual Learning

March 31, 2022
April dates have been announced for online A. O. Smith University classes.
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Uponor Appoints Jennifer Hauschildt Chief Human Resources Officer for Company Worldwide

Uponor Appoints Jennifer Hauschildt Chief Human Resources Officer for Company Worldwide

March 31, 2022
The appointment, effective April 1, makes her the first leader based in North America to be named to the executive committee in a non-presidential role.
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