We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.

logo
  • Engineers & Specifiers
  • Contractors & Installers
  • Wholesalers & Distributors

Follow Us

  • Sign In
  • Create Account
  • Sign Out
  • My Account
Free Subscription
  • Sign In
  • Create Account
  • Sign Out
  • My Account
ASK PHCPPROS AI
  • PRODUCTS
    • Bath & Kitchen
    • Fire Protection
    • HVAC
    • Hydronics/Radiant
    • Plumbing
    • PVF
    • Tools
  • PROJECTS
    • Commercial
    • Green Building
    • MRO/Retrofit
    • Remodeling
    • Residential
  • BUSINESS
    • Buying Groups
    • Technology
    • Associations
  • CODES & STANDARDS
    • ANSI
    • ASHRAE
    • ASSE
    • Regulations
    • Green Building
    • IAPMO
    • ICC
    • NFPA
  • RESOURCES
    • PROS REPS
    • Media Kit
    • Advertise
    • Contact Us
    • Classifieds
    • Digital Editions
    • Testimonials
    • Subscribe
    • Health & Wellness
    • AHR Expo 2025
  • DIGITAL EDITIONS
ASK PHCPPROS AI
Home » HVAC Companies Projecting Gains Despite Ongoing Operational Hangups, FieldBin Survey Suggests

HVAC Companies Projecting Gains Despite Ongoing Operational Hangups, FieldBin Survey Suggests

February 22, 2023
HVAC Companies Projecting Gains Despite Ongoing Operational Hangups, FieldBin Survey Suggests.jpg

Most HVAC companies are expecting to grow this year despite economic and operational hurdles that might otherwise hamper progress, a recent survey by FieldBin, a field service management (FSM) software provider, shows.

When FieldBin asked more than 120 HVAC professionals about their companies' plans for growth, business practices, and technology uses, it found that 94 percent of companies are forecasting moderate 20-25 percent gains in 2023. The same companies cited their greatest operational headaches as estimates or invoice creation, tracking material costs on jobs, and tracking employee time on jobs. Most respondents revealed having "some degree of accuracy" with regard to job profitability, employee productivity, and accounts receivable. Employee productivity, however, had nearly a 20 percent response rate for having "very little degree of accuracy."

"Overall, HVAC professionals seem optimistic about their economic outlook for the year, forecasting similar growth numbers to 2022, according to our survey results," said Garrett Wilson, FieldBin president and co-founder. "These projections appear to suggest ambivalence toward operational inefficiencies despite being both fully aware of them, and that a case can be made for improvements by using software technologies. Additionally, indications for technology investments planned for 2023 may indicate a change in perspective."

Accounting, project management, and scheduling/dispatching software are among the most common tools used by HVAC companies. When it comes to companies using FSM software specifically, more than 70 percent of stated they use it extensively or somewhat; approximately 20 percent of respondents stated they don't use it but are planning to. Estimating, assigning workers, and analyzing job-related issues in advance or in the field are the most common FSM usages.

Of those companies who use FSM software, 83 percent reported they have complete accuracy of employee productivity (42 percent) over companies who do not use FSM software. Additionally, 44 percent more companies using FSM software reported they have complete accuracy of job profitability (39 percent) over companies who do not use FSM software.

Respondents reported that the top three benefits FSM software has provided to their companies are improved accuracy on job estimates, faster job completion times, and better scheduling and staffing.  The average time most HVAC companies take to complete jobs is 3-5 hours. QuickBooks and Microsoft Excel are the main software tools used by HVAC companies to manage operations.

Limited budgets, high costs, and concerns about the economy were among the greatest impediments to companies beginning to use FSM technology. Respondents indicated that large or significant investments for 2023, however, would be predominantly in technology software and equipment purchases.

This survey was conducted in January and February of 2023. For a copy of the survey data, contact [email protected]. For more information about FieldBin, visit https://www.fieldbin.com/

Business Contractors & Installers HVAC Industry Community News Plumbing Software
  • Related Articles

    NKBA Report Projects Industry-Wide Growth Despite Ongoing Supply Chain and Labor Problems

    NKBA Reports Industry Finishes 2021 on Strong Note Despite Ongoing Challenges

    New ServiceTitan Survey Data Reveals Commercial Contractors Remain Resilient Despite Economic Headwinds

Most Popular

  • The Power of Approachability: Meet Kendra Barnes

  • Carrier Collaborates with Habitat for Humanity International to Build Energy-Efficient, Resilient Housing

  • Watts to Host ASPE-Accredited CEU Webinar on Data Center Cooling Solutions

  • McElroy Receives OSHA Recognition for Commitment to Workplace Safety

Featured Video

General video

Root 66 Demo with Steve Landis, Gatti Plumbing

Subscribe & Learn More

  • Tw05 2025 cover
    Subscribe
  • Pe05 2025 cover
    Subscribe
  • Phc05 2025 cover
    Subscribe
  • Digital editions
    Learn More

More from PHCP Pros

  • Editorial Team
  • Home
  • Contact Us
  • About
  • Advertise

Follow Us

© 2025 All Rights Reserved

Design, CMS, Hosting & Web Development | ePublishing