We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.

logo
  • Engineers & Specifiers
  • Contractors & Installers
  • Wholesalers & Distributors
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Free Subscription
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • PRODUCTS
    • Bath & Kitchen
    • Fire Protection
    • HVAC
    • Hydronics/Radiant
    • Plumbing
    • PVF
    • Tools
  • PROJECTS
    • Commercial
    • Green Building
    • MRO/Retrofit
    • Remodeling
    • Residential
  • HOW TO
    • Design
    • Fire Protection
    • Legal Matters
    • Management
  • BUSINESS
    • Buying Groups
    • Technology
    • Associations
  • CODES & STANDARDS
    • ANSI
    • ASHRAE
    • ASSE
    • Regulations
    • Green Building
    • IAPMO
    • ICC
    • NFPA
  • RESOURCES
    • Media Kit
    • Advertise
    • Contact Us
    • Classifieds
    • Digital Editions
    • Behind the Wall
    • Webinars
  • BUYER'S GUIDE
  • DIGITAL EDITIONS
Home » ServiceTitan infographic shows how to improve service call conversion rates

ServiceTitan infographic shows how to improve service call conversion rates

March 1, 2016
No Comments

ServiceTitan, a cloud-based platform that helps residential plumbing, HVAC and electrical home service companies manage and grow their businesses, released a new infographic detailing how a company’s call conversion rate, not call volume, is what really drives success in the home service industry. 

The infographic features key statistics and eye-opening figures illustrating how prepared CSRs, knowledgeable field technicians, and reliable operational software work together to turn inbound calls into loyal customers.

“Our experience working closely with some of the nation’s best HVAC, plumbing and electrical business owners has proven the importance of increasing call bookings,” said Ara Mahdessian, CEO and co-founder of ServiceTitan. “This new infographic showcases just how important high conversion rates are for building a strong customer base and revenue – especially in an industry where excellent customer service means as much as technical expertise.”

“If a home service business owner is focused on tracking call counts from a marketing campaign, they’re failing to track what really matters – revenue based on call conversions,” Mahdessian continued. “We created this infographic to put the facts regarding conversion rates into a visual medium and stress the importance of tracking what really drives business development.” 

For more information about ServiceTitan, visit www.ServiceTitan.com. Click image below to view a larger copy.

 photo InfoGraphicServiceTitan_zpskfafnota.jpg

Contractors & Installers
  • Related Articles

    ServiceTitan, The Seal join forces to improve customer peace of mind

    ServiceTitan, VitalStorm integrate to improve online ad campaign tracking

    New eBook from Sage shows how BIM improves construction estimates

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular

  • Louisville Water Uncovers Ancient Check Valve Dating Back to the 1870s

  • F.W. Webb Customer Throws First Pitch at Red Sox Game

  • Plumbing Museum Leaving Space in Watertown

  • NIBCO Announces Promotion of Dawn Bloch to Vice President, Customer Engagement

Featured Video

Merit video june

Merit Brass Merit Press Technology in Copper & Stainless to Save You Time & Money

Industry Events

  • 25Jun

    2022 ASHRAE Annual Conference

    Toronto,
  • 09Aug

    PVF Roundtable Q3 Networking Meeting

    Houston , TX
  • 08Sep

    SFPE Forum on Fire Protection Engineering: Challenges in Storage

    Wheeling, IL
More Events

Subscribe to our newsletters & stay updated

Subscribe & Learn More

  • Tw06 2022 cover
    Learn More
  • Pe06 2022 cover
    Learn More
  • Phc06 2022 cover
    Learn More
  • Es07 2020
    Learn More
Subscribe

More from PHCP Pros

  • Editorial Team
  • Home
  • Contact Us
  • About
  • Advertise

Follow Us

© 2022 All Rights Reserved

Design, CMS, Hosting & Web Development | ePublishing