Zoom Drain has announced that its South Jersey franchise location ended 2020 with $739,437 in revenue and predicts a 62 percent increase in 2021. Darryl Delessio heads up the franchise, which takes care of the drain-cleaning needs of homeowners and business owners in southern New Jersey — including West Deptford, Deptford Township and Mt. Laurel.
“After 45 years in the quick-service food industry, many of them on the corporate side, I was ready for a new challenge,” Delessio said. "I was attracted to Zoom Drain because the company provides a service that is needed. They have great training, great equipment and strive to be the best. With my experience in managing a company, training employees and customer service, I felt we were a perfect match."
Delessio worked with a large franchise in his former career, so he understood the benefits of training and support that a franchise provides its franchisees. “Working in franchises, I was very excited to be part of a young company and be part of its growth,” he explained. “Zoom Drain has structure, organization, great training and a great business model — all things that are important to me. I was impressed with the business model. Ellen [Rohr] and Jim [Criniti] have a vision; I wanted to be part of that.”
Zoon Drain can guide franchisees through the maze of business development, sales and marketing (residential and commercial), fleet and warehouse, acquisition strategy, customer service, employee documentation, human resources and recruiting, training, and apprenticeships.
Delessio joined the South Jersey location in June 2019. That year’s revenues were $472,000. Despite the COVID-19 pandemic, the drain-cleaning business raked in $739,437 in 2020. “On the trends we are currently running, we are targeting a 62 percent increase in 2021,” he said.
Zoom Drain South Jersey had the typical problems at the start of the pandemic, but business picked up as people spent more time in their homes.
“We found that since more people were in their homes taxing their plumbing systems, they needed our services — perhaps more than ever,” Delessio said. “We thankfully have been very busy throughout the pandemic. As businesses began opening up after being shut down for a while, their plumbing systems needed a lot of attention — creating more opportunities for our services.”
Delessio added that the franchise is growing and is always looking to add to its team. “We offer an amazing apprentice-to-technician training program and many career opportunities,” he added. “We train from the ground up, so no experience is necessary — just a smile on your face, the willingness to learn a trade and the commitment to show up and progress every day. It is rewarding to be part of a great company, helping people build a career in this business and helping our customers solve their problems.”