November 2023

2023 Water Heater Report: Trending now in the water heater market: More environmentally-friendly products, motivated by decarbonization and electrification efforts in the industry.

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2023 Water Heater Report: A Push Toward Greater Efficiency

Trending now in the water heater market: More environmentally-friendly products, motivated by decarbonization and electrification efforts in the industry.

November 3, 2023

Steve Smith

Regulations and trends on decarbonization and electrification dominated many of the answers we received for our 2023 Water Heater Report. “Electrification is surely gaining attention and momentum as efforts to reduce greenhouse gas emission and efforts in climate change takes

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Generation PHCP Class of 2023

Spotlighting the new trailblazers in plumbing, heating, cooling and piping.

November 3, 2023

Nicole Meyer

We’ve rebooted our Millennials on the Move series to Generation PHCP, spotlighting those aged 40 and under who are making a mark in plumbing, heating, cooling and piping. Join us as we celebrate 12 exemplary individuals for preparing the PHCP community for the future.

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Hydronics is Lead Story at Pennsylvania TV Station

A significant contributor to the improved energy efficiency at WGAL happened because of the boiler replacement.

November 3, 2023

At the beginning of the COVID-19 pandemic, WGAL went on with its renovation plan to upgrade the HVAC systems and modernize the facility. Moore Engineering and mechanical contractor CMC collaborated to increase the efficiency of the heating, air and IAQ systems.

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Homeowner’s Hybrid Heat Pump Helps Cool Surging Inflation

Tax incentives and rebates can bring down the initial cost, and the technology reduces greenhouse emissions.

November 3, 2023

More homeowners are considering heat pump water heaters to lower energy costs and reduce greenhouse emissions. Read on to see how this Massachusetts home renovation used the technology to deliver consistent hot water while offering long-term savings on energy bills.

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25 Years of Driving Profit and Growth

A conversation with BDR CEO Bruce Wiseman and President Kim Archer.

November 3, 2023

Steve Smith

As industry technology evolves and running a home services business becomes more complex, business owners and their teams must get the right training to foster growth and innovation. Business training/coaching provider celebrates its 25 years of helping industry entrepreneurs and their businesses thrive.

CONTRACTOR CULTURE

Incentivizing Techs to Embrace Training

Effectively implement six best practices and methods for improving your in-house technical training program.

November 3, 2023

Ken Midgett

Your training investment in your technicians will result in positive benefits beyond the financial impact. Trained techs exude confidence, impressing customers with their expertise — leading to fewer callbacks. Service managers can focus on their roles instead of being constant technical advisors, meaning increased job efficiency.

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MOMENTUM BUILDING MARKETING

So You’ve Landed a Media Interview

If you prepare and practice, your confidence as an industry leader should shine through the interview.

November 3, 2023

Heather Ripley

It’s perfectly normal to be nervous for your first few media interviews. It’s a new experience, and you want to make a good impression. However, don’t forget that you are the expert, not the reporter. Heather Ripley provides some preparation tips for a print or TV interview.

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Alternative Energy

Climate Insurance

Is that covered?

November 3, 2023

Max Rohr

Weather and climate disasters with losses exceeding $1 billion have gutted the property insurance industry over the last four years, as well as business owners and homeowners. Max Rohr explains that some people and businesses are losing their insurance or having their premiums increased. How can the PHCP industry help?

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Facilities Management

End the Maintenance Program Race to the Bottom

Forthright conversations about upgrades, building maintenance plans and effective risk management will set customers up for success.

November 3, 2023

Building managers must balance efficiency with occupant comfort while factoring in effective risk management. AI systems can offer predictive and preventive maintenance; it’s in the predicting that huge savings opportunities are unveiled for the customer.

Contractor Profit Advantage

The Domino Effect Affects Your Business

Dealing with inflationary prices is a balancing act; you must consider the impact of business expense increases on your bottom line.

November 3, 2023

Richard DiToma

As we’ve dealt, or not dealt, with high inflation in the last few years, it is imperative to note that rising business expenses will need to result in higher pricing in order to make a profit.

Contractor Stories

Building a Team

An organization’s success or failure often comes down to the quality of the people involved.

November 3, 2023

Tom Soukup

When discussing how to add quality workers to your plumbing and heating business, look outside those trades. Tom Soukup says to start with people with the right attitude and mindset, which is crucial to the home services business; the technical side can be taught.

The Future is Now

Inflation Reduction Act Demand-Side Incentives

Two main categories are incentives under the HOMES program and the High-Efficiency Electric Home Rebate Act.

November 4, 2023

BF Nagy

The federal government released details on accompanying IRA measures relating to consumer and business incentives to support building electrification. The details indicate to construction professionals that incentives are significant for the long-term commitment to decarbonize our economy.

Our Publications

PHC News

Articles

2023 Water Heater Report: A Push Toward Greater Efficiency

Generation PHCP Class of 2023

Hydronics is Lead Story at Pennsylvania TV Station

Homeowner’s Hybrid Heat Pump Helps Cool Surging Inflation

25 Years of Driving Profit and Growth

Columns

Incentivizing Techs to Embrace Training

So You’ve Landed a Media Interview

Climate Insurance

End the Maintenance Program Race to the Bottom

The Domino Effect Affects Your Business

Building a Team

Inflation Reduction Act Demand-Side Incentives

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