Southern Home Services, a leading provider of HVAC, plumbing and electrical services, has announced a strategic partnership with Contractor Commerce, a plug-and-play e-commerce platform for home service contractors, to implement a companywide e-commerce solution across its 27 brands. With this rollout, Southern Home Services becomes the first nationwide, PE-backed home services company to achieve 100% e-commerce capabilities across its entire portfolio – a significant industry milestone that underscores its leadership in digital transformation. 

Launched in June 2025, the new e-commerce platform allows customers to browse and purchase HVAC products and services directly from each brand’s website, and will expand into plumbing and electrical in the near future. The user-friendly interface offers transparent pricing, streamlined checkout, and immediate access to professional services, — all from the comfort of home. 

“At Southern, we’ve always been committed to meeting customers where they are, whether that’s in their homes, online or on the phone,” said Lilah Wiatr, chief growth officer at Southern Home Services. “Partnering with Contractor Commerce marks an exciting expansion into e-commerce, adding a new level of convenience for customers who prefer to get quotes and shop online. It’s another way we’re leveraging technology to deliver innovation, transparency, and the exceptional service our customers expect.” 

"Our mission is to equip contractors with the digital tools they need to thrive in today’s marketplace," said Paul Redman, vice president of sales and customer success at Contractor Commerce." Southern Home Services’ full-scale adoption of our platform is a major step forward for the industry, and we’re excited to support them as they lead the way." 

Southern Home Services operates a growing portfolio of more than two dozen residential HVAC, plumbing and electrical service brands nationwide. Known for its "One Call. One Company." model, the company offers homeowners a seamless experience through a full range of heating, cooling, plumbing, and electrical services under one roof. By fully embracing e-commerce, Southern Home Services is redefining how modern home service providers can deliver value, build trust, and scale efficiently. 

This announcement also reflects a larger industry trend: as consumers increasingly demand digital-first experiences, service providers must evolve quickly to stay competitive. Southern Home Services’ move places it ahead of the curve and signals what’s next for the $650 billion home services market.