We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.

logo
  • Engineers & Specifiers
  • Contractors & Installers
  • Wholesalers & Distributors
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Free Subscription
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • PRODUCTS
    • Bath & Kitchen
    • Fire Protection
    • HVAC
    • Hydronics/Radiant
    • Plumbing
    • PVF
    • Tools
  • PROJECTS
    • Commercial
    • Green Building
    • MRO/Retrofit
    • Remodeling
    • Residential
  • HOW TO
    • Design
    • Fire Protection
    • Legal Matters
    • Management
  • BUSINESS
    • Buying Groups
    • Technology
    • Associations
  • CODES & STANDARDS
    • ANSI
    • ASHRAE
    • ASSE
    • Regulations
    • Green Building
    • IAPMO
    • ICC
    • NFPA
  • RESOURCES
    • Media Kit
    • Advertise
    • Contact Us
    • Classifieds
    • Digital Editions
    • Behind the Wall
    • Webcasts
  • BUYER'S GUIDE
  • COVID-19
    • Events & Webinars
    • Business Resources
    • Industry Announcements
    • Health & Safety
    • Op-Ed
Home » Isuzu opens Center of Excellence

Isuzu opens Center of Excellence

July 28, 2016
No Comments
The Center of Excellence puts three major functions supporting dealerships and customers in the region under one roof.  

The complex is comprised of a 100,000-square-foot parts distribution center and a 30,000-square-foot training and technical assistance facility.

Isuzu Commercial Truck of America, Inc., opened its first Center of Excellence July 27 in northeast Pennsylvania.

The complex is comprised of a 100,000-square-foot parts distribution center and a 30,000-square-foot training and technical assistance facility.

The Center of Excellence puts three major functions supporting dealerships and customers in the region under one roof:

  • Parts Distribution: Over $8 million worth of parts are stocked in the facility, placing them close to a concentrated area of commercial vehicle dealers, reducing delivery time.
  • Training Center: Dealership service, parts, sales and customer satisfaction personnel from throughout the US will receive intensive, hands-on technical and lifecycle training at Isuzu Truck University.
  • Technical Assistance: The center will house local Field Service Engineers and a Technical Assistance Line team. By focusing on dealers in specific parts of the country, both teams can react to issues and trends in a faster, more personalized manner.

“This facility represents our continued focus on providing the best possible ownership experience for all Isuzu truck customers,” said Shaun Skinner, president of Isuzu Commercial Truck of America. “Our ‘lifecycle’ business model is built on the premise that customers will look only to Isuzu for their commercial truck needs so long as we provide them the highest quality product, the least amount of downtime, and a level of service that exceeds their expectations. To do that requires a very large level of support. That’s what this Center of Excellence – and more like it in the future – will provide.”

The Center’s location in Jenkins Township/Pittston was strategically chosen. The northeast region of the country is home to one of the highest concentration of U.S. Isuzu dealerships, Isuzu commercial trucks in operation, and the company’s annual parts sales.

While this Center of Excellence is the first of its kind for Isuzu, it will not be the last. Plans are already underway to open a second facility in the United States.

“As impressive as it is, this center represents something much bigger,” Skinner said. “It represents Isuzu’s commitment to the U.S. market, and our pledge to do everything we can to support our dealer body and our customers’ ownerships experience.”

 

Business Contractors & Installers Industry Community News
  • Related Articles

    Johnson Controls Opens Second Training Center as Part of Nationwide HVAC Initiative

    Shaun Skinner named new president of Isuzu Commercial Truck of America​

  • Related Products

    Directory Listing - Premium

  • Related Directories

    Isuzu Commercial Truck of America

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular

  • James “Lukey” LaPorte Passes Away at His Home in Elmwood Park

  • Plumbing, HVACR Bright Spots in 2021

  • Operating Commercial Buildings with Confidence in the Age of COVID

  • Facets of Austin opens its renovated showroom designed to showcase only the products it sells with no distractions.

Featured Video

Sureseal video

SureSeal Floor Drain Trap Seal

Industry Events

  • 28Apr

    2021 BLUE HAWK Annual Conference

    Austin, TX
  • 12Oct

    BOILER 2021 – ABMA Boiler Technology Conference & Expo

    Dallas, TX
More Events

Subscribe to our newsletters & stay updated

Subscribe & Learn More

  • Tw01 2021
    Learn More
  • Pe01 2021
    Learn More
  • Phc01 2021
    Learn More
  • Es07 2020
    Learn More
Subscribe

More from PHCP Pros

  • Editorial Team
  • Home
  • Contact Us
  • About
  • Advertise

Follow Us

© 2021 All Rights Reserved

Design, CMS, Hosting & Web Development | ePublishing