Artificial intelligence is a tool you can use in your business to find patterns — in service calls, technician performance, and even truck maintenance. However, ask the right questions and use common sense to determine if the answers are correct.

This city, which prides itself on progressive, bold and community-centered ideas, uses geothermal and thermal energy networks to help reach its goal of 100 percent reduction in greenhouse gas emissions over the next 30 years.

Massachusetts homeowner makes detailed assessments in seemingly simple replacement of hot water heater.

When customers call with an emergency — especially after business hours — you need a system to determine if it truly is an urgent situation. If it is, how do you determine what technician to send? An option to control after-hours chaos is to give that privilege to service agreement program members.

Construction technology continues to advance, including preconstruction processes. Building information modeling and virtual design construction gather critical information and effectively communicate it to project stakeholders, significantly increasing prefabrication’s success rate.

The United States experienced extreme weather, causing fatalities, injuries and billions of dollars in damage last year. Our clean energy transition will require re-evaluating energy technologies to determine what should be funded or scrapped. 

Facilities using smart plumbing fixtures can save time, manage facility workflow and improve efficiency and sustainability. Advanced sensors detect changes and track product performance, providing maintenance staff with real-time insights into the performance of the facility’s smart products.

Seattle-King County, in conjunction with local ASPE and IAPMO chapters, will offer an in-person training on using IAPMO’s Uniform Plumbing Code  Appendix M — the Water Demand Calculator — on Feb. 17 for inspectors, installers and design professionals.

PMI applauds the House of Representatives, which voted 357 to 70 on Jan. 31 to approve H.R. 7024, the Tax Relief for American Families and Workers Act of 2024.