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Franklin Electric, a global leader in the manufacturing and distribution of products and systems focused on the movement of water and fuel, recently held its 2021 Commercial Summit which included educational sessions, keynote presentations and celebrated sales achievements for its U.S. and Canada water operations.
Award recipients were recognized for distinction in outstanding performance and customer support in the sales and field service engineering categories. The winners of the company's prestigious awards are the following:
Franklin Electric Salesperson of the Year
Alex Bracht, Territory Manager – Western Region
Bracht earned this award for his leadership and dedication to the Franklin Electric mission while being an inspiration and exceeding sales expectations. Demonstrating Franklin's product expertise across segments and vast market knowledge, he has also been instrumental in growing the company's permanent magnet motor product sales. Alex is also recognized for his relentless drive to take on new challenges for continuing to promote the value of the Franklin Electric product brands.
Field Service Engineer of the Year
Todd Hofstra, Sr. Field Service Engineer – Western Region
Commended by customers for his methodical and customer-centric approach, Hofstra exemplifies the pinnacle of performance for Franklin Electric's field service team. His in-depth product knowledge and troubleshooting expertise elevates his level of service for all Franklin customers he serves. A sustainable, high-level performer known for his dynamic training capabilities, Todd is an essential component of the Franklin team.
Team of the Year
Northeast Region – Sales, Field Service, Marketing & Customer Relations
Jim Sacriponte, Bryan Defoe, Dan Kolath, Robert Rufh, Tom Mitchell, Jennifer Ford, Ilse Gallegos, Jim Hartmann, Ryan Horner, Bob McClain
Facing pandemic obstacles during the first half of 2020, the Northeast Region was triumphant in rebounding and continuing to thrive the remainder of the year despite its uncertainties. The dedicated team unified to adopt innovative ways and tools to interact with its customers — never losing sight of the focus on meeting acute customer needs and in delivering the ideal customer experience. In return, they reached record year achievements while enhancing customer relationships and strengthening their internal team bond.