Tankless Trends: Construction and manufacturing growth in the United States, along with an emphasis on saving energy, are spurring an upward tick in sales of tankless water heaters. As more go into use, how will this shape the industry? We asked several tankless water heater manufacturers for their views on industry trends.
In Europe and Asia, tankless water heaters are common, but in the United States, this fact is less so. But while U.S. homeowners and commercial building operators have often chosen storage-type units over tankless, the pendulum is beginning to swing in the other direction as consumers place greater emphasis on environmental impact and efficiency.
Ed Ihrie was a visionary. In 1972, as the general manager and a stockholder of W.L. Smith Supply Co., a wholesale distributor located in North Carolina, Ihrie saw a need in the marketplace that was not being met.
Many manufacturers open up direct sales to counter a competitive threat or serve a channel that distributors are not interested in pursuing. However, if they do so without researching their channels and end users, and lack a solid financial evaluation of the channel costs, their efforts are usually unsuccessful.
One of the biggest components of customer service is having the right stuff at the right place and at the right time. Use your distribution software package to ensure your customers’ most-used items are well-stocked.
In April, Jen attended Epicor Software Corp.’s Insights user conference as the company’s guest at the Mandalay Bay in Las Vegas. Due to Epicor’s great hospitality, Jen is already campaigning with Rich to attend in his place again next year.
In addition to updating the Sloan XLERATOR – Sloan’s original hand dryer product – the company is also launching the new Sloan Optima Air and Sloan XLERATOReco to deliver fast dry times with 95 percent cost savings versus paper towels.