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Home » Authors » Sarah Nicastro

Sarah Nicastro

Sarah Nicastro is a field service evangelist at software development firm IFS. For more than a decade, she has been helping service organizations make sense of emerging trends to determine how to improve their businesses strategically. Nicastro is a well-known figure in the industry, having previously served as editor-in-chief at Field Technologies magazine and Field Technologies Online.
Articles

ARTICLES

phc02_ai
Feature

AI Enables Service Firms to Get Ahead of the Game

Prepare for the next batch of technologies and make significant investments in field service management software.
February 5, 2020
Sarah Nicastro
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When we think of artificial intelligence (AI), we usually think of robots and autonomous systems interacting with the physical world, or a central brain that runs the entirety of business operations.
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