Georg Efird runs an eight-person shop in North Carolina and makes it work. He wrote us this first-person account to share his plans to hire new techs, and make sure they stay to grow the profession for everyone. To borrow a line for his company’s website, Georg sees himself as part of the new “old generation” of plumbers. A gen-Xer, he learned from the baby boomers and is passing the torch to millennials.)